Terms and Conditions

Thank you for choosing TANGIBLE for your personalised wedding album. By placing an order, you agree to the following terms and conditions:

1. Digital Proofs

  • Digital proofs are previews of your custom album and are provided for your review and approval. These proofs are for approval purposes only and are not to be printed. Please note that images in the proofs will not represent the final print quality and may differ from the actual album.

  • Client approval of the digital proof is the final confirmation to proceed with printing. Once approved, no further changes can be made, and the album will be printed as-is.

2. Client Responsibilities

  • Clients are responsible for providing all necessary information, images, and materials by the deadlines provided to ensure the timely completion of their album. Delays in submission may result in delays in the album production process.

  • Due to the highly personalised nature of our product, cancellations, exchanges, and refunds are not permitted after the order has been placed. Deposits are non-refundable.

3. Shipping

  • All prices include shipping within the designated shipping region (Australia). TANGIBLE is not responsible for any damage, delays, or lost items that occur during the shipping process once the product has been dispatched. Shipping is handled by third-party carriers, and clients are encouraged to track their shipments and report any issues directly to the carrier.

4. Ownership of Products

  • TANGIBLE retains ownership of all products, designs, and intellectual property until full payment has been received. Upon full payment, the ownership of the physical product is transferred to the client.

5. Sharing and Credit

  • We encourage our clients to share their albums and the moments captured within. However, proper credit must be given when sharing images of the album. Please credit TANGIBLE as the creator of the album.

  • TANGIBLE reserves the right to share images of completed albums for promotional purposes on our website, social media, and other marketing materials. By working with us, you consent to the use of your images for such purposes.

6. Privacy and Personal Information

  • Any personal information collected from clients is for the sole purpose of completing the album order and providing necessary services. We do not share any personal information with third parties without explicit consent.

7. Payment Terms

  • Pricing is subject to change without notice. A 50% deposit is required before the commencement of album creation. The payment of this deposit indicates your acceptance of these terms and conditions. Please note that the deposit is non-refundable once paid.

  • The remaining balance is due upon approval of the final digital proof, before the album is sent to print.

By placing an order with TANGIBLE, you acknowledge and accept these terms and conditions